Data Deletion

How to ask

Contact support from the mobile number registered on the account, using either button below, and say that you want your account and data deleted. We confirm it is your account before doing anything — a request that cannot be verified against the registered number is refused, which is the protection that stops somebody else deleting your account.

Before you ask

• Withdraw any remaining wallet balance. Deletion closes the account, and a closed account cannot be paid out to afterwards.
• Let any bids you have placed settle. Deletion does not cancel or refund an open bid.

What gets deleted

• Your profile and mobile number.
• Your MPIN.
• Any saved bank or UPI payout details.
• Your device push tokens, so notifications stop.
• Your login session, immediately.

What has to be retained

Records of money movements — deposits, withdrawals and the settlement entries behind them — are kept for as long as financial record-keeping and anti-fraud obligations require, even after an account is closed. They are kept in the narrowest form that still satisfies those obligations and are not used to contact you or to build a profile. Aggregate, non-identifying usage statistics that can no longer be linked to you are also unaffected.

How long it takes

Your account is disabled as soon as the request is verified. Deletion of the data listed above is completed within 30 days, and support will confirm when it is done.

Related

For the full picture of what is collected and why, see the Privacy Policy. Samarth Games does not require an account to read results or charts on this website — nothing published here is tied to you.